FAQ's

Q. Will I receive a confirmation number when I place my order?

A. Yes, all customers receive a confirmation email after placing their order.

Q. Who Makes Your Products?

A. All products are custom made exclusively by storeicy.

Q. How long are shipping times?

A. Typical shipping times are anywhere from 10-20 days. Depending on destination delivery may take 10-30 business days. In extreme cases or if there are shipping delays this could be more. Please contact us if this is the case.

Q. Who can I contact if I have a problem with my order?

A. Please contact support@storeicy.com for any problems with your order.

Q. If I enter my email address will you sell my information?

A. No! We will not sell our customers information. Emails are for follow-ups, newsletters, and coupons for discounts.

Q. Where are your business dealings?

A. Business is done in the United States. 

Q. How can I pay?

A. We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex